Terms

These terms explain how requests work at First Services. By sending a request, you accept them.

Last updated: 28 October 2026

Requests, not bookings

Sending a request does not create a booking. Your host replies with a proposal, and a service is confirmed only when you accept it in writing.

Prices

Prices are confirmed privately, in writing, before you decide. No prices are shown and no payments are taken on this website.

Private aviation

First Services arranges flights; it does not operate aircraft. Flights are operated by licensed air operators, named before you confirm, under their own conditions of carriage.

Partners

Some services are delivered by trusted partners, such as hotels, restaurants and operators. Their own conditions may also apply, and your host tells you about them before you confirm.

Changes and cancellations

Conditions for changes and cancellations depend on each service and are set out in your confirmation.

Your information

Please give accurate details, including names, flight information and travel documents, and check your confirmation carefully.

Responsibility

We take great care in everything we arrange. Our responsibility is limited to what the law allows, and does not extend to the acts of independent partners beyond our control.

This website

The content of this website is for information only. Please do not copy it without our permission.

Questions

Questions about these terms are welcome through the contact page.