A quiet lounge high above the city, with floor-to-ceiling windows

Concierge

Ask, and it is arranged.

Tables, events, residences, and the small details that make a stay effortless.

Ask the concierge Questions

First Services

Some requests are simple, some are not. Each one receives the same attention, and the same quiet answer: it is arranged.

What we arrange

One host takes your request, finds the best answer and confirms it with you.

  1. Restaurants and tables

    Reservations at the places you want, at the time you want, wherever they can be arranged.

  2. Events and occasions

    Celebrations, private dinners and evenings planned in every detail.

  3. Residences and villas

    Homes and villas prepared for your arrival, with staff arranged if you wish.

  4. Gifts and shopping

    Gifts found, wrapped and delivered, and purchases collected on your behalf.

  5. Wellness and care

    Spas, trainers and appointments arranged around your day.

  6. The small details

    Flowers, a forgotten charger, a quiet table: nothing is too small.

An infinity pool and terrace looking out over the sea

Concierge

Our standard

Every request receives the same attention, whether it is a table tonight or a celebration next year.

  • Day and nightRequests are answered at any hour, by a person.
  • A host who remembersYour preferences are noted once, so you never need to repeat them.
  • Honest answersIf something cannot be done, we say so quickly and suggest the best alternative.
Ask the concierge

Questions

Clear answers to what our guests ask most. Anything else, simply ask your host.

All questions
What can I ask the concierge?

Almost anything that is legal and reasonable: tables, events, homes, gifts, appointments and everyday details. If we cannot help, we say so.

Do I need to be a Private Client?

No. Anyone can send a request. Private Clients simply have one manager who looks after everything, all year.

How quickly will you reply?

A named host replies within 15 minutes, day and night.

Can you get a table that is fully booked?

Sometimes. We always try, and we tell you honestly what is possible.

Is my request private?

Yes. Your request is shared only with those who need it to arrange it.

How are costs handled?

Your host confirms any cost privately before arranging anything. Nothing is ever charged on the website.

Tell us where you are going.

A named host replies within 15 minutes, day and night.

Make a request

  1. Tell us

    A few words by form, WhatsApp or phone. A general idea is enough.

  2. A named host replies

    Within 15 minutes, day and night, with a plan and a price confirmed privately.

  3. Everything is arranged

    Your host stays with you until the last door closes.